Persona Life Skills Terms of Use

Updated 10-Sep-24

About this document

These Terms of Use are a legal agreement between you and Persona Education Ltd (UK registered company number 12370902, from now on referred to as “our”, “us”, “we” or “Persona”).

By registering to use or actually using the Persona Life Skills web platform (the “Platform”), you acknowledge that you have read and agreed to these Terms of Use, and our Privacy Policy which forms part of the Terms. A Privacy Summary for students is also available for information purposes only.  

We reserve the right to suspend or delete your Platform account if you are in breach of these Terms.

In this document:

  • “Terms” means these Terms of Use.

  • “School/College” means a physical or online educational institution or business, such as a secondary school, academy trust, multi-academy trust, further education college or university, which has an enrolled body of students, some of whom are aged 11 or above, and employs professional educators either directly or via a government body such as a local authority.

  • “Admin User” means an authorised School/College employee or representative who has registered for a Persona Admin User account and thereby School/College account.

  • “Admin” has the same meaning as Admin User.

  • “Teacher User” means a teacher who has been allocated a Persona Teacher User account by their School/College Admin, or has registered independently to use the Platform, for example by submitting a form on our website or adding their personal email address to their profile in the Platform.

  • “Student User” means a student or pupil who has been allocated a Persona Student User account by their School/College Admin, or has registered independently to use the Platform, for example by submitting a form on our website or adding their personal email address to their profile in the Platform.

  • “Free Account” means access to Free Content and 30 Day Trial free of charge, by an Admin User, Teacher User or Student User.

  • "Free Content" means account management (Admin only), Persona Insights, Persona Community (Student only), Groups (Teacher/Admin only), 22 ‘Start’ My Guided Tour modules, all other My Guided Tour modules (Admin/Teacher only), three Island modules (Your Persona; Know Yourself; Know Yourself Better), and all other Island modules (Admin/Teacher only).

  • “30 Day Trial” means access for 30 days from the registration date, or from a start date agreed by you and us, to Free Content plus Colleagues Insights (Admin/Teacher only), Persona Community (Admin/Teacher), Dashboard (Admin/Teacher only), monthly impact report (Admin/Teacher only), three ‘Apply’ My Guided Tour modules and three Island modules.
     

Admin Users

By registering for a Teacher or Admin account on behalf of your School/College, you must be aged 18 or above and employed by or otherwise authorised by your School/College. You are agreeing to these Terms on behalf of your School/College and you acknowledge that you have the legal authority to do so.

You also acknowledge that, with the exception of a Free Account, use of the Platform requires a Paid Subscription.

You agree to create Teacher User accounts only for teachers who are currently employed or otherwise authorised by your School/College to teach or work with its students.

You agree to create Student User accounts only for students who are currently enrolled in your School/College.

As an Admin User you agree to abide by our Code of Conduct and encourage your teachers and students to do the same. You also undertake to keep your login details secure and take reasonable precautions to keep your teachers’ and students’ login details secure.

If you are the only Admin in your School/College and plan to leave your School/College, you must contact us so we can create a new Admin User account before you leave.

Teacher Users

To use the Platform as a Teacher User, you must be aged 18 or above and employed by, or otherwise authorised to teach or work with students by, your School/College.

If you leave your School/College, but want to continue using the Platform, you must add your personal email to your profile before your School/College Admin deactivates your account.

As a Teacher User you agree to abide by our Code of Conduct and encourage your students to do the same. You also undertake to keep your login details secure and take reasonable precautions to keep your students’ login details secure.

Student Users

By signing in to the Platform, you acknowledge that you are at least 11 years old. If you are under 13 and do not have parent/guardian permission, you must not sign in to the Platform, even if your School/College has created a user account for you.

While using the Platform, you agree to abide by our Code of Conduct, and to use it only for the purpose of furthering your own and others’ learning about personality styles, life skills and how to adapt thinking, communication and behaviour to achieve positive outcomes in life challenges.

If you leave your School/College, and want to continue using the Platform, you must add your personal email to your profile before your School/College Admin deactivates your account.

As a Student User you agree to keep your own and others’ login details secure.

Using the Platform

You may:

  • Use the Platform only for your personal education and entertainment, or for teaching students in your School/College, or monitoring their learning.

  • Download, store or print content from the Platform, only for your own personal use or for use at your School/College.

You agree to:

  • Be responsible for any actions which take place under your account and under any accounts you create, including payment of any fees incurred.

  • Give us true and accurate information about yourself and any users for whom you create accounts, and inform us about any changes.

  • Use the Platform only in a way that is consistent with these Terms of Use.

You acknowledge that:

  • Your Platform account may sometimes be unavailable temporarily, for example while we are updating the software.

  • You are responsible for any information you input into the Platform, and we do not scan or monitor input for inappropriate or offensive content.

  • We have the right to change or update the Platform at any time.

You agree not to:

  • Sign in to someone else’s Platform account.

  • Give us false information about yourself or anyone else.

  • Do anything to offend or negatively impact another Platform user.

  • Alter or disrupt the Platform.

  • Input any information into the Platform which is illegal, inappropriate, offensive or damaging to other people.

  • Input any information into the Platform which infringes someone’s rights or privacy.

  • Input any information into the Platform which is owned by someone else, without their permission.

School/College subscription plans

Your School/College can use the Platform with a Free Account, with any number of students (age 11+), for any period of time.

If you decide to upgrade to a School/College Paid Subscription, your subscription will be active until the 31st August in the final year of the subscription, when the plan will be renewed, unless cancelled or upgraded in advance. One year subscriptions started after 31st May are active until 31st August the following year at no additional cost. There is no monthly subscription option.

When you subscribe, we will issue an invoice, which is payable by bank transfer within 30 days. Payment may be spread over several months only by prior written agreement.

After subscribing, cancellation of the Platform subscription cannot take effect until 31st August in the final year of the subscription, and no refunds will be paid.

Prices are based on the number of Student User accounts required and are available to view in our website Pricing page. Subsidised pricing is available for Low/Lower Middle income countries (as defined by The World Bank). Teacher User and Admin User accounts are free. VAT/GST will be added to the subscription price where applicable.

The Platform can be used for online remote learning as well as in the classroom, therefore if your School/College has to close temporarily, your subscription will continue as normal.

Teacher Package and Home School subscription plans

If you buy a Teacher + 30 Students subscription or Home School subscription, payment is made online via our website Pricing page, or by invoice on request. A Teacher + 30 Students subscription may be cancelled within the first ten days.

Teacher Package and Home School subscriptions are active until one year after the subscription date, when they will be automatically renewed unless cancelled. There is no monthly subscription option.

Prices are available to view in our website Pricing page.

Your data

When you use the Platform, we may collect data from you. Please ensure you have read and agreed to our Privacy Policy, which contains details about the data we collect, how we use it, and your rights.

Copyright

Unless otherwise stated in writing by us, we own the copyright, trademarks and all other intellectual property rights related to the Platform.

When you input any information into the Platform, you accept that:

  • We may review or monitor that information.

  • You retain any rights you have to that information.

  • We may delete or block the information if it infringes these Terms.

  • You grant us an irrevocable, unlimited, non-exclusive, royalty-free, worldwide licence to aggregate your information with other users’ information and use it in any way we may decide, provided that you cannot be identified from the information.

Safeguarding

Teacher Users agree to inform students that any information shared verbally or within the Platform, that is deemed a safeguarding issue – ie. where a teacher believes the student (or someone they are in contact with) may be at risk of harm – must be reported to the school’s safeguarding officer.

For more details please see our Safeguarding Policy.

Changes to Terms

We may modify these Terms at any time, and the latest version will always be available on the Persona website.

You accept responsibility to be aware of the current Terms. Any changes apply as soon as they are posted, and by using the Platform you acknowledge that you have read and agreed to the current Terms.

Indemnity

Unless otherwise agreed, we make no warranties of any kind, either express or implied, in relation to your use of the Platform.

We will not be liable for any financial loss occurring as a result of using the Platform.

You agree that you fully indemnify us against all claims, liabilities, financial losses, costs and expenses, including legal fees, suffered by us which arise from a breach of this agreement by you, or from your use of the Platform, or use of the Platform by any other person using your account, as permitted by law. You also agree that you are fully responsible for such claims, financial losses, costs and expenses or liabilities, as permitted by law.

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